SSL Certificate Error for Some Website Users on Log In

Incident Report for ASCO IT Status

Resolved

Our team monitored this issue and made some additional updates to ensure that is issue is resolved. Thank you for your patience.

Posted Jan 06, 2025 - 09:18 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 02, 2025 - 13:38 EST

Investigating

ASCO IT is reporting an issue with our SSL certificate on login.asco.org. This URL is used by ASCO applications to sign users in through SSO (single sign on).

Some users in all major browsers will receive an SSL certificate error message that prevents the user from logging in.

Some users can refresh the page to bypass the issue.

We are working to resolve this issue as quickly as possible.

Posted Jan 02, 2025 - 11:44 EST

This incident affected: Single Sign-On.